Brand Management
51. _________ technology is changing the way consumers relate to products and markets.
- Information
- New
- Digital
- Cyber
Correct answer: (C)
Digital
52. _________ the appropriate market segment has become ever more important when carrying out e-branding campaigns.
- Segmenting
- Positioning
- Targeting
- Implementing
Correct answer: (C)
Targeting
53. _________is now a significant part of every global corporations marketing arsenal.
- Internet
- Web
- Mobile
- e - marketing
Correct answer: (D)
e - marketing
54. _________reflects the sum of the perceived tangible & intangible benefits & costs to cutomers
- customer satisfaction
- customer value
- customer delight
- none of the above
Correct answer: (B)
customer value
55. 0 _________ evokes a hierarchical set of customer response effects – i.e. building awareness, comprehension, intentions, and actions.
- Distribution
- Communication
- Merchandizing
- Branding
Correct answer: (B)
Communication
56. 0 The image of brand is the _________ with customer.
- Actual association
- Vision
- Positioning
- Personality traits
Correct answer: (A)
Actual association
57. 1 To keep your brand into recognition, it is important to _________ according to an effective through plan.
- Advertise
- Position
- Place
- Market
Correct answer: (A)
Advertise
58. 2 In_________, internal workshop consisting of important aspects of ‘detailed strategic definition' and ‘objectives of the brand' is arranged.
- Brand chartering
- Brand planning
- Brand extension
- Brand equity
Correct answer: (A)
Brand chartering
59. 3 Apart from the ‘four Ps' of marketing mix, the three additional elements of service brands are people, process, and_________.
- Physical evidence
- Physiological evidence
- Psychological evidence
- Packaging
Correct answer: (A)
Physical evidence
60. 4 A _________ organization is customer-centric, and all the decisions it makes are based on involvement of all in the organization.
- Brand-based
- Customer-based
- Product-based
- None of the given options
Correct answer: (A)
Brand-based
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